Happy employees
and less pressure on FM?

Ask James logo

Happy employees
and less pressure on FM?

Want a
parking spot?
Ask James.

Want a parking spot? Want to increase hospitality? Feel free: Ask James.

Why Ask James?

Ask James will make your end-users and you happy  while lowering your costs. How? Ask James puts people first while using data for a better user experience. This will boost your employee’s productivity via an improved experience. Meanwhile Ask James will cut costs by optimizing and automating processes, we’ll increase the quality of your hospitality and reduce your company’s carbon footprint for a more sustainable office.

People first

Effortless meeting personal needs, schedules and facility demands.

Increased efficiency

Integrating and connecting internal and external tools.

In control

One friendly interface to ask, share, process.

Saving money

Reducing maintenance, maximising efficiency.

Data proved.

Hard data and solid results to provide & prove added value.

Data owned.

Only one reliable source
of truth.


Improving workforce productivity

Ask James will accelerate and improve the flexibility and quality of the IT, HRM, and FM processes by delivering integrated IT solutions. With these processes up to speed, you and everybody can focus on more important processes.

Improving (work)space management

Ask James draws up an inventory of how your people meet, work and play. We plot your company, your office building and its actual and desired facilities.

Reduce footprint and energy costs

Ask James helps you manage sustainability in the secondary processes, bundled in facility management. Would you like to measure, monitor and create clear KPIs (Key Performance Indicators) for a greener office? Of course. Just ask James.

Frequently Asked James

Ask James is a complete Facility Management application, developed by DXC Technology on the powerful ServiceNow platform. The bi directional synchronization between Microsoft Outlook and ServiceNow facilitates smooth operations in both environments. End-users can make their reservations in Outlook; the FM department can manage bookings in Ask James. 

Ask James is developed together with your facility manager(s) and is tailored to your specific needs. Ask James facilitates end-users to the max and – at the same time –  diminishes pressure on FM departments by automating the order flow where possible. This means that specific orders can be assigned directly to the person or group executing the order/request, while the FM coordinator has a clear insight in all order statuses at any given moment. The frequently asked facilities are Room Reservation, Catering, Cleaning, Request catalog, Workorder Management, Visitor registration, Vendor Portal, Parking Registration and Travel Management.

Yes. Ask James is a complete Facility Management application, developed by DXC Technology on the powerful ServiceNow platform. DXC Technology continues improving functionalities on Ask James. You may expect a new release each quarter with new and improved functionalities, such as improvements on the customer experience (UX) and new modules. Ask James is an ServiceNow certified application and is available in the ServiceNow Store.

Do you have another question?

Want to know more on the ways Ask James can help you achieve your Facility Management goals? Just Ask! Fill in this form and we will get in touch with you.

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